Frequently Asked Questions
Answers to the questions clients and families ask most before reaching out to The Emerald — admissions, cost, treatment approach, confidentiality, family visits, what to bring, and safety.
Do You Have More Questions?
If you have more questions please send us a message and let us help you
through your journey.
Why Choose The Emerald?
The Emerald is a private residential addiction and mental health treatment centre in Kandy, Sri Lanka’s central hill country. Sri Lanka offers an ideal environment for recovery through its peaceful surroundings, welcoming culture, and distance from everyday routines and triggers. Known for its natural beauty, Sri Lanka combines golden beaches, ancient cities, mountain landscapes, and wildlife-rich national parks within one unique island. Located away from busy tourist areas, The Emerald provides a quiet and private setting while still allowing guests to experience the country through planned activities and excursions.
Benefits of Seeking Treatment at The Emerald
We provide a structured and supportive environment designed to address the unique needs of individuals struggling with clinical anxiety. Here are some benefits of seeking treatment with us:
Specialised Care
Mental health professionals with specific expertise in treating anxiety disorders.
Individualised Plans
Every client's plan is built around their own symptoms, history, and goals.
24/7 Support
Inpatient care with round-the-clock support and monitoring for safety and progress.
Dual Diagnosis
Co-occurring conditions like substance use are addressed alongside anxiety, not after it.
Our Clinical Team
Our core clinical team is drawn from within Sri Lanka and internationally. Experts in psychology, psychiatry, counselling, and nursing bring a deep understanding and experienced approach to the challenges of addiction, mental health, and trauma.
David
David founded The Emerald with a vision of creating a sanctuary for genuine healing, blending clinical excellence with Sri Lanka's natural beauty.
John
With over 30 years of experience in marketing and leadership, John supports individuals and families through guidance, encouragement, and recovery support.
John Jacobs
John is an experienced U.S. therapist specializing in addiction, mental health, and trauma. He uses CBT, IFS, EMDR, mindfulness, and person-centered therapy.
Muby
Muby brings a warm, empathetic approach to her work as a psychotherapist, helping guests explore the root of their struggles.
Nisal
Nisal leads the therapeutic services team at The Emerald, guiding the clinical direction of each guest's care.
Rushma
Rushma supports guests through personalized, evidence-based psychological care at The Emerald.
Ryan
Ryan is the Wellness Director at Emerald, supporting clients with professional experience, personal insight, and a compassionate approach to recovery.
