Taking the First Step Towards Recovery at The Emerald
Starting treatment can feel overwhelming. Our admissions team provides personal guidance throughout the process, helping you understand your options and prepare for your recovery stay in Sri Lanka.
How Our Admissions Process Works
A clear, guided process designed to reduce uncertainty and ensure clinical suitability before admission.
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Initial Assessment & Suitability Review
Initial phone call to figure out if The Emerald is a good fit for what the client needs and wants.
Second phone call to do clinical assessment for suitability.
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Clinical Review & Admission Approval
The clinical team reviews the case for any red flags. Medical reports or an additional conversation with the clinical director may be requested.
Once approved, a flight booking is required to hold the space, along with a passport copy to arrange the Sri Lanka entry permit. A 20% deposit is also needed before arrival.
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Arrival in Sri Lanka
Client arrives to Colombo Bandaranaike International Airport and is greeted outside of immigration by Emerald staff member and driver.
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Arrival at The Emerald Facility
Client is taken to the facility and checked in. Upon check in, client will see the nurse to measure blood pressure and other medical necessities. Client is greeted with food and electrolytes and made sure they are comfortable. Most clients are tired after the flight and will want to rest after seeing the nurse.
Cost & Insurance
The Emerald does not publish a fixed price list. Treatment length and content are tailored to each client’s needs and case formulation, rather than offered as a standard package. For this reason, the total cost is confirmed individually during the admissions process.
What's Typically Covered
Treatment at The Emerald is generally structured to include:
Accommodation
Meals
Therapy sessions
Excursions and activities
The exact cost and inclusions depend on your individual treatment plan and length of stay. Payment options and insurance arrangements can be discussed as part of your admissions process.
Why Choose The Emerald?
The Emerald is a private residential addiction and mental health treatment centre in Kandy, Sri Lanka’s central hill country. Sri Lanka offers an ideal environment for recovery through its peaceful surroundings, welcoming culture, and distance from everyday routines and triggers.
Known for its natural beauty, Sri Lanka combines golden beaches, ancient cities, mountain landscapes, and wildlife-rich national parks within one unique island. Located away from busy tourist areas, The Emerald provides a quiet and private setting while still allowing guests to experience the country through planned activities and excursions.
Frequently Asked Questions
By phone or WhatsApp at +94 76 800 0103, by email at admissions@theemeraldsrilanka.com, or through the confidential enquiry form on this page.
Do You Have More Questions?
If you have more questions please send us a message and let us help you
through your journey.
Benefits of Seeking Treatment at The Emerald
We provide a structured and supportive environment designed to address the unique needs of individuals struggling with clinical anxiety. Here are some benefits of seeking treatment with us:
Specialised Care
Mental health professionals with specific expertise in treating anxiety disorders.
Individualised Plans
Every client's plan is built around their own symptoms, history, and goals.
24/7 Support
Inpatient care with round-the-clock support and monitoring for safety and progress.
Dual Diagnosis
Co-occurring conditions like substance use are addressed alongside anxiety, not after it.
Our Clinical Team
Our core clinical team is drawn from within Sri Lanka and internationally. Experts in psychology, psychiatry, counselling, and nursing bring a deep understanding and experienced approach to the challenges of addiction, mental health, and trauma.
David
David founded The Emerald with a vision of creating a sanctuary for genuine healing, blending clinical excellence with Sri Lanka's natural beauty.
John
With over 30 years of experience in marketing and leadership, John supports individuals and families through guidance, encouragement, and recovery support.
John Jacobs
John is an experienced U.S. therapist specializing in addiction, mental health, and trauma. He uses CBT, IFS, EMDR, mindfulness, and person-centered therapy.
Muby
Muby brings a warm, empathetic approach to her work as a psychotherapist, helping guests explore the root of their struggles.
Nisal
Nisal leads the therapeutic services team at The Emerald, guiding the clinical direction of each guest's care.
Rushma
Rushma supports guests through personalized, evidence-based psychological care at The Emerald.
Ryan
Ryan is the Wellness Director at Emerald, supporting clients with professional experience, personal insight, and a compassionate approach to recovery.
